We want everyone to feel welcome on at Norbury House, and we have created these Guidelines to define the values of our community.

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1. Be respectful to your neighbours

You’re speaking to your real neighbours. Strong communities are built on strong relationships.

 

2. Do not discriminate

Please do not discriminate or engage in racism, hateful language, or discrimination of any kind.

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3. Discuss important topics in the right place

We have policies and procedures to manage building safety and resident engagement.  There are also representatives of the Management Committee to whom you can speak and register complaints and concerns, such as on fire safety matters. 

 

4. Use your true identity

Our Norbury House community is built on trust and we want everyone to know they’re communicating with their real neighbour, and therefore require you to use your true identity.  

 

5. Do not engage in harmful activity

Please do not engage in any verbal, written or online abuse, gestures, physical contact, and mental harm or malicious activity that could hurt someone including financial scams. 

 

Please play a key role at Norbury House through the reporting of others that violate building safety rules and Community Values.

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